Your CV gets you the interview. The interview gets you the job — or loses it. And the truth is, most candidates lose the job in the interview. Not because they're unqualified, but because they didn't prepare properly, they froze up on basic questions, or they made avoidable mistakes. This isn't abstract advice from a textbook. It's practical preparation that works whether you're interviewing for a call centre job or a senior management position. Before the interview: preparation that actually he...