Hiring company: Concentrix
Listed by Cape Town Jobs – apply on the employer’s site.
Concentrix is hiring USA Customer Service Advisors to work on-site at its Cape Town office. Pay is a monthly salary of R8 000 plus a guaranteed R1 000 campaign allowance, with up to R3 000 in performance incentives. Advisors own escalated cases from start to finish, manage work orders within service-level agreements, give customers solutions, verify and update customer information, aim for first-contact resolution, follow behaviour and compliance standards and protect information security. The c...