Guest Experience Expert (Receptionist) – Protea Hotel Fire & Ice, Tamboerskloof

Hiring company: Protea Hotels by Marriott

Listed by Cape Town Jobs – apply on the employer’s site.

Protea Hotels by Marriott is hiring a full-time Guest Experience Expert (Receptionist) at Protea Hotel Fire & Ice! Cape Town, at 64 New Church Street, Tamboerskloof. This non-management front desk role handles the full guest check-in and check-out process. The receptionist confirms reservations, assigns rooms and issues key cards, processes room charges and card or cash payments, sorts out late or disputed charges at check-out, and answers and records guest calls, messages and requests. Other du...