Guest Experience Expert – Cape Town Marriott Hotel Crystal Towers, Century City

Hiring company: Cape Town Marriott Hotel Crystal Towers

Listed by Cape Town Jobs – apply on the employer’s site.

Cape Town Marriott Hotel Crystal Towers in Century City is hiring a full-time Guest Experience Expert for its front office. The role covers the guest's whole stay: welcoming guests, processing check-ins, check-outs, room assignments and payments, responding to requests and complaints, and working with housekeeping and engineering to solve problems. You will keep guest records, logs and reservation details accurate, arrange transport and special services, recommend things to do locally, watch roo...