Duty Manager – Karen Tupper Recruitment, V&A Waterfront

Hiring company: Karen Tupper Recruitment

Listed by Cape Town Jobs – apply on the employer’s site.

Karen Tupper Recruitment is looking for a full-time Duty Manager for a luxury five-star hotel at the V&A Waterfront in Cape Town. The duty manager looks after the guest experience across the hotel: keeping service consistently excellent, resolving complaints quickly with recovery plans, welcoming VIP and returning guests, being visible at breakfast and dinner, inspecting guest-facing areas for cleanliness, maintenance and service, supporting front office and concierge when needed, monitoring gue...