Customer Services Agent – Le Creuset, Somerset West

Hiring company: Le Creuset

Listed by Cape Town Jobs – apply on the employer’s site.

Le Creuset, the cookware brand, is hiring a full-time, on-site Customer Services Agent in Somerset West. The agent gives strong customer service across all channels and supports the department's daily operations. They investigate and resolve customer queries and complaints, help management with escalated cases, and look after returns, exchanges, refunds, warranty claims and customer assessments. The role links customer service with the e-commerce, finance, stores and warehouse teams to sort out ...