Hiring company: Concentrix
Listed by Cape Town Jobs – apply on the employer’s site.
Concentrix is recruiting Customer Service Chat Advisors to work on-site at its Cape Town office on an international campaign. The base salary is R7 524.56 a month plus incentives. Advisors handle customer support by chat, take ownership of escalated cases through to resolution, manage work orders within service-level agreements, offer solutions to customer problems, verify and update customer details, and aim for first-contact resolution while following behaviour, compliance and information-secu...