Hiring company: Capitec Bank
Listed by Cape Town Jobs – apply on the employer’s site.
Capitec Bank is building a talent pipeline of cross-skilled contact centre agents for its Century City site in Cape Town. Agents work on a mix of inbound and outbound campaigns, giving administrative support to the bank's clients and using product knowledge to deal with enquiries and complaints about account information and card transactions. They also help clients who use internet and mobile banking, market Capitec products over the phone and aim to deliver service that attracts and keeps clien...