Hiring company: Unifi
Listed by Cape Town Jobs – apply on the employer’s site.
Unifi, a personal loans provider operating in several African countries, is hiring a permanent call centre agent for its collections function in Bellville. Reporting to a team leader, the agent is the voice of the company for clients, handling inbound and outbound calls, processing loan applications and checking affordability, resolving queries and complaints, and managing client accounts. A large part of the role is contacting clients with outstanding balances and finding repayment solutions th...