Hiring company: Unifi
Listed by Cape Town Jobs – apply on the employer’s site.
Unifi, a personal loans provider operating in several African countries, is hiring a Call Centre Agent for customer service in Bellville, Cape Town. The agent reports to a team leader and is often the first person a client speaks to. The job involves handling inbound and outbound calls, processing loan applications and checking affordability so clients understand what they are signing, resolving queries and complaints with empathy, contacting clients with overdue accounts to agree on repayment s...