Hiring company: The Cape Town EDITION
Listed by Cape Town Jobs – apply on the employer’s site.
The Cape Town EDITION, Marriott's luxury hotel at the V&A Waterfront, is looking for a full-time Guest Experience Expert to work as an At Your Service Agent. This is the hotel's guest-request hub: you answer guests by phone, email, chat and mobile messaging, run the switchboard, set wake-up calls, connect calls, log every request in the computer system and pass it to the right team, then follow up to make sure the guest is happy. You may also take room service orders, explain menu items, process...