Overview

SALES ADMINISTRATOR (FMCG INDUSTRY)

Cape Town – Kraaifontein: My client, a reputable FMCG company specialising in premium culinary essentials, is looking for a highly organized and proactive Sales Administrator to join its Sales Team.

Purpose of the role: To provide efficient administrative and sales support to the Sales Team, ensuring the smooth processing of customer orders, accur ate data management, and timely communication with clients. The Sales Administrator plays a key role in maintaining operational flow, supporting sales performance, and upholding the company’s commitment to service excellence and teamwork.

Responsibilities include but are not limited to:
Handle sales inquiries and process customer orders on various platforms
Verify customer details, process payments, and update data in internal systems
Inform customers on stock availability, alternatives, and lead times
Issue accurate invoices and coordinate orders internally
Manage and update sales and customer records, ensuring timely responses
Maintain and enhance the company’s online presence, including website updates
Provide administrative support to the sales team as needed

Criteria:
Matric
2-3 years’ experience in a similar role with experience in the FMCG industry being advantageous
Computer literacy: proficient in Microsoft Office and Omni (advantageous)
Fully bilingual in English and Afrikaans with clear communication skills
Excellent phone and email etiquette with strong customer service skills
Proficient in English and Afrikaans (speak, read and write)
Outgoing personality, team player, and well-organised
Fully bilingual in Afrikaans and English, with clear communication skills
Able to work well under pressure, maintaining a friendly, proactive approach

This role is reserved for candidates reside in close proximity to Kraaifontein / Stellenbosch

To Apply:
https://webapp.placementpartner.com/wi/vacancy/?id=helderbergpersonnel&VacRef=SW006157&preview=117af98fd7d058f55497f02b24fae978