Overview

Purpose of the Role:  Assist the Store Manager in ensuring the smooth and efficient running of the store in order to achieve sales, service, and cost targets while delivering an exceptional customer experience within a high-end retail environment

Key Responsibilities Include but Are Not Limited To
Assist in the day to day operation of the store to ensure effective trading and excellent customer service
Support and advise customers with product selection, special orders, enquiries, and complaints
Deputise for the Store Manager in their absence
Assist with staff coordination including scheduling, supervision, motivation, and development
Ensure the store is adequately staffed at all times
Process sales transactions accurately and efficiently in line with till procedures
Cash up in accordance with company policies with safety as a priority
Assist with visual merchandising and store layout to maximise sales and brand image
Support stock control including stock takes and ongoing inventory monitoring
Receive, check, and process stock deliveries ensuring accurate paperwork completion
Actively promote and present products using company sales and up selling techniques
Maintain excellent product knowledge including care, use, and suitability
Assist with the implementation of local marketing initiatives including in store demonstrations and special events
Ensure the store is clean, tidy, and well maintained at all times
Act as a key holder and ensure opening and closing procedures are followed correctly
Ensure company and centre security procedures are adhered to
Comply with health and safety requirements and report any risks or hazards
Assist with staff training on health and safety, including manual handling
Carry out any other reasonable duties as required

Criteria
Minimum 2 years supervisory experience within a quality retail environment
Previous management experience including recruitment, training, and staff development
Strong customer service and selling ability
Excellent verbal communication skills
Basic numeracy and literacy skills
Competent in Microsoft Word, Outlook, and Excel at a basic level
Interest in cooking and premium kitchenware products

Working Hours: Able to work retail trading hours (usual retail trading hours are from Monday to Sunday with occasional late evenings public holidays).

TO APPLY

https://webapp.placementpartner.com/wi/vacancy/?id=helderbergpersonnel&VacRef=SW006071&preview=9bbf7a69a34765f5018973ef59ca597b